Text Message Alerts

Woodruff Electric now offers a text messaging alert service to help keep members better informed during power outages. When enrolled for Text Message Alerts, members will generally receive notifications when:

  • An outage ticket is reported at the service address on the account.
  • If a member entered a ticket, a text with the ticket number.

You may sign up for the Text Message Alerts by clicking HERE.

Text OUT to 888-559-6400 from your cell phone that has signed up for the service.

The following are text verbiage include replies that you can send to the Outage Reporting Number.

OUT
This reports an outage to the Outage Management System. You will be asked which address has the outage. You will choose the address has the outage. You will be sent a text that confirms you have reported your outage.

STATUS
This will signal to the Outage System that you want a status update for your outage. You will receive a status update regarding your outage.

HELP
You will receive a text that states Woodruff Electric provides automated outage notifications and how to get more information along with how to stop receiving texts

STOP
This will opt out your mobile number from text notification service.

If you send any other message, you will receive a text listing all valid inputs that are available to submit.

Note: This number is not monitored for comments or questions. This service is for automated reporting of outages only.

Please call 1-888-559-6400 to report any emergency situations or information regarding outages.