Personal Information & Scam Alerts
Offering affordable and reliable power is our main priority for us at Woodruff Electric, but we don’t stop there. As we continue to grow into a society that relies more and more on technology, there are more risks to which our personal information can become exposed. This includes everything from potential scams to identity theft and cybersecurity attacks.
We want you to be aware and cautious that these kinds of threats are real as there are several ways in which you may be affected by personal information theft. At any given time, you may receive unsolicited communication from individuals claiming to be representatives of Woodruff Electric but who are, in fact, not who they claim to be.
Beware of utility scams
Scammers are trying to get into your homes and wallets! Know the signs of a potential utility scam. Phone scams can come in many forms, but they tend to make similar promises and/or threats. Oftentimes they ask you to pay specific ways, such as wiring money, putting money on a or prepaid card.
Scammers may aggressively tell you that your utility bill is past due, and service will be disconnected if a payment is not made, usually in less than an hour.
Scammers may instruct you to purchase a pre-paid card, widely available at retail stores, then call them back to provide the card information to make a bill payment. Some scammers may request a money wire or money order.
The scammer asks you for the prepaid card number or receipt number and PIN number, which grants instant access to the card’s funds.